Or just drag the message to the Inbox in the sidebar. Select the message, then click Not Junk at the top of the message window. On, click the Junk folder in the sidebar.On your Mac, select the message in the Junk folder and click the Junk button in the Mail toolbar.On your iPhone or iPad, open the message in the Junk folder, tap the Move to Folder button at the bottom of the screen, then tap Inbox to move the message.If you feel that a legitimate email message was accidentally filtered, you can mark it as not junk so that any future messages from the same sender go to your inbox: Note that I am still not able to reproduce the problem myself which means that feedback on the solutions above is still appreciated.Filtering out junk mail can block a legitimate email from reaching your inbox. Thanks to everyone who helped track down this problem. This has been confirmed by a user ( Torsten Grust) in the context of MailMate/SpamSieve. ![]() It also indicates that triggering this problem involves relaunching the target application (in order to give it a new process id). The above indicates that the problem is likely to be some kind of stale cache used by appleeventsd for mapping bundle ids and 4-letter application signatures to process ids.
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